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Programs
Understanding Personal Listening Approaches
Good communication is one of the most valued skills in the workplace, and effective listening is basic to communicating productively inside the organization and meeting the competitive challenges outside. We present a fun, learning environment to help employees understand their preferred listening style. Employees will also grow in their understanding of all the five listening approaches, which will help them communicate better with others.
The five listening approaches are:
Appreciative
Empathic
Comprehensive
Discerning
Evaluative
Through our team approach to learning, the customization we provide for you, the classroom activities and the personal assessment, we help people in your organization:
Discover their natural approach to listening
Capitalize on their listening strengths
Learn how listening approaches impact listening effectiveness
Improve their ability to understand the purpose of different communications
Use listening approaches appropriate to the communication
Overcome listening barriers and reduce conflict
Enhance individual and team performance
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