PEOPLE 1ST - Seminars and Workshops

PEOPLE 1ST Communications

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COMMUNICATION & CONFLICT MANAGEMENT

SEMINAR

OTTAWA - Tuesday April 17th, 2007

TESTIMONIALS

'Excellent workshop for understanding communications and dealing with conflict!'

B.B. Carleton University

'I learned the art of communication and trust'

I.S. Canadian Heritage

'Helped me in both my personal and professional life'

B.H. Manager, House of Commons

'Learned to quickly identify different styles of communication !'

T.M.Sound Recording Policy

________________

4 KEY BENEFITS OF ATTENDING

1. Learn practical strategies to improve communication.

2. Discover new methods of improving your conflict management technique.

3. Learn "when" and "how" to put a strategic plan in place - painlessly.

4. Learn how to use essential skills that will benefit your work and private lives.

COMMUNICATION & CONFLICT SEMINAR

Date: Tuesday April 17

Place:

R A Centre

2451 Riverside Drive

OTTAWA ON

Time: 8:30 a.m. - 4 p.m.

Price: $295.00

Special-

Group of '3'

-for the cost of 2!

www.people1st.ca

Tel 613 860-0605

Fax 613 233-9631

Few of us like conflict. So why is it so pervasive and so difficult to resolve?

One of the reasons is that everyone has a natural instinct to see just one side of an issue: their own.

Can this instinct be reshaped?

Yes. Twenty five years of DiSC Training shows that it can. This simple yet powerful program helps individuals and groups develop the understanding that allows them to work through tough interpersonal conflicts.

And as you work through conflict in the workplace, when does your group need to develop a strategic plan to address communications issues in a consistent, realistic and empathetic manner? Find out the "when" and the "how" of developing your own strategic plan.

This Communication & Conflict Management Seminar is designed to spark changes that speak not only to the individual, but also to their relationships and understanding of other people... at work and at home. It builds fundamental skills that are crucial for understanding communication and teamwork.

"Communication is the most important skill in life.."

Steven Covey, The Seven Habits of Highly Effective People

'People behave differently; they exhibit different behavioural styles. A greater understanding of these behavioural styles can help you to improve communications and interact more effectively with other people; even those you find most challenging!'

Jack Hobbs
PEOPLE 1ST Communications

IN THIS SEMINAR YOU WILL:

Become more assertive without being offensive
Learn how to communicate with a diverse workgroup
Understand the importance of developing a stategic communications plan
Enhance your listening skills
Understand and learn to recognize 'different' styles of communication and know how to respond